---
title: 'The Company Strikes Back & Return of the Notebook'
author: eNBeWe
type: post
date: 2015-09-20T10:33:34+00:00
url: /2015/09/20/the-company-strikes-back-return-of-the-notebook/
categories:
  - Allgemein
  - Internes
  - Persönliches
tags:
  - Kundenservice
  - Reklamation

---
For some time now, I haven't been writing here. But since I was asked how the story about my notebook ended, I thought I should post an update here.

Yes, I got my notebook back. It's been three month now, that I have been using it, and everything seems to be fine. I wasn't sure about that, when I received the package, so I documented every step of unboxing. 😉

[![IMG_20150602_180347](/posts/images/IMG_20150602_180347-150x150.jpg)][1]
[![IMG_20150602_180347](/posts/images/IMG_20150602_180654-150x150.jpg)][2]
[![IMG_20150602_180347](/posts/images/IMG_20150602_180746-150x150.jpg)][3]

[![IMG_20150602_180347](/posts/images/IMG_20150602_180820-150x150.jpg)][4]
[![IMG_20150602_180347](/posts/images/IMG_20150602_180840-150x150.jpg)][5]

I reinstalled my Linux after that and I was glad that the problem with the display was gone and that everything worked fine. I have a small problem with standby under Linux but I believe that problem is on the software side.

About two weeks after I received the package, I got a letter from DHL, regarding a lost package. They wanted to know if I could shed some light on the missing package with a notebook inside. In the letter was a list of the contents of the package and my notebook was declared with a value of 150€. I was a bit sad when I saw that.

 [1]: /posts/images/IMG_20150602_180347.jpg
 [2]: /posts/images/IMG_20150602_180654.jpg
 [3]: /posts/images/IMG_20150602_180746.jpg
 [4]: /posts/images/IMG_20150602_180820.jpg
 [5]: /posts/images/IMG_20150602_180840.jpg